Status 2023

AGB-General Terms and Conditions

§1 Validity vis-à-vis entrepreneurs and definitions of terms

(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (Section 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of contracts apply to orders placed via our online store https:// clickatree.com .

(2) If the contract is concluded, the contract is concluded with

Click A Tree GmbH
Christian Kaiser
Erzbergerstrasse 5
D-78315 Radolfzell
Register number HRA 705702
Register court Freiburg im Breisgau

is realized.

(3) The presentation of the goods in our Internet store does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.

(4) Upon receipt of an order in our online store, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the order procedure provided for in our online store.

The order is placed in the following steps:

1) Selection of the desired goods

2) Confirm by clicking on the “Order” button

3) Checking the details in the shopping cart

4) Press the “Checkout” button

5) Binding submission of the order by clicking on the button “order for a fee” or “buy”

Before submitting the binding order, the consumer can return to the website on which the customer’s details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the “Back” button contained in the Internet browser used by him after checking his details. We confirm receipt of the order immediately by means of an automatically generated e-mail (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our Internet store: We store the contract text and send you the order data and our General Terms and Conditions by e-mail. You can also view the GTC at any time at https://clickatree.com/de/agb. You can view your past orders in our customer area under My account -> My orders.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted include statutory VAT and other price components. Any shipping costs will be added.

(2) The consumer has the option of paying by PayPal, credit card (Visa, Mastercard).

§4 Delivery

(1) We plant the selected trees at the next possible reasonable time (depending on the season) in the selected region. There is no physical delivery to your home.

§5 Retention of title

We reserve the right to plant the tree until the purchase price has been paid in full.

The planted tree does not become the property of the customer. Only the tree planting is paid for. Ownership of the land and the tree remains in the hands of the people in the respective project countries.

§6 Right of withdrawal of the customer as a consumer

Right of withdrawal for consumers
Consumers are entitled to a right of revocation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:

– Cancellation policy – 

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must send us

Click A Tree GmbH
Christian Kaiser
Erzbergerstrasse 5
D-78315 Radolfzell
E-mail info [at] clickatree [dot] com

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

If you have requested that the services should begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

– End of the withdrawal policy –

§7 Revocation form

To cancel your tree planting, simply send an informal e-mail to info [at] clickatree [dot] com. You do not have to give any reasons – but of course we would be very pleased to know why you have decided against protecting our planet.

Alternatively, you can also send your revocation by post to the above address.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

Both German and English are available as contract languages.

§10 Customer service

Our customer service for questions, complaints and claims is available on weekdays from 8:30 am to 5:30 pm at

Phone: 07732942657
E-mail: info [at] clickatree [dot] com

available.